Measure the battery voltage on the terminals of the battery using a multi meter. No, the Solar Charge controller will automatically detect the battery voltage and if the battery dead, the charging process wont working, we recommend use a Individual Battery Charge to Fix and Restore the Dead Battery before reconnect it to solar system. To re-enable: Connect to the solar charger via the VE.Direct port. Overcurrent does not necessarily damage the solar charger, but it will cause damage if the array produces too much current while, at the same time, the array has been connected in reverse polarity to the solar charger. Check if all cable lugs or cable terminals have been crimped correctly. This item cannot be shipped to your selected delivery location. VictronConnect will indicate active errors while VictronConnect is actively connected to the solar charger. If external control is active this will be displayed in the VictronConnect App and also on the GX device. In most case this is due to any of the following reasons: Cables with rigid core wire or rigid strands used. Technical data: self-consumption (switching): 13 mA / 5 VDC; self-consumption (switch): 4 mA; environment/storage temperature: -20 ~ +70 C; protection class: IP20; dimensions: 98.4 98.4 50 mm; weight: 0.11 kg, [Communication] Longer communication distance based on RS485, 1.5 m long communication cable. This is done in the VictronConnect app: Navigate to the device list of the VictronConnect app. To determine whether items sold and fulfilled by a third-party seller can be returned, check the returns policy set by that seller. EPEVER MPPT Solar Charge Controller User Manual - Manuals+ Read all of the instructions in the manual before installation. | 2. Cable too thin - remember that the current will be higher when the PV voltage is lower. If that also does not work, there probably is an issue with the phone or tablet. You may return most new, unopened baby items fulfilled by Amazon AU within 90 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. Always verify the battery polarity before reconnecting the battery wires to the solar charger. Generally speaking, sealed batteries and lithium batteries cannot be equalized. Use the MPPT sizing calculator on the solar charger product page. A fuse which current is 1.25 to 2 times the rated current of the controller, must be installed on the battery side with a distance from the battery not greater than 150 mm. To diagnose the problem, do the following: Broadly, there are 4 factors youd need to consider. Error 5 - Remote temperature sensor failure (connection lost), 7.4.4. solar RV, household system and field monitoring etc. - During the float stage the charge current is very low. You can use the charge times to see if the PV array is properly sized for your requirements. 11,227 views Oct 1, 2017 I Would really appreciate it if you guys have any ideas on why this controller is not working. Please use a different way to share. Nearly all optimisers contain an MPPT or other tracking mechanisms and this interferes with the MPPT algorithm in the solar charger. . You can edit your question or post anyway. VictronConnect: screenshot of an Error #33 and a screenshot of the history indicating an error. The voltage drop is caused by the following: Battery cables with insufficient cross-sectional area, For more information on cabling issues and voltage drop see the Wiring unlimited book. This limited warranty covers defects in materials and workmanship in this product and lasts for five years from the date of original purchase of this product. Brand: EPEVER. Why? The maximum PV voltage rating is printed on the front or on the side of the housing of the controller, and in the product specification sheets. Datasheet In case the solar charger heats up quicker than expected, pay attention to the way it has been mounted. Don't know if it adds, or if it just changes charge parameters in user. Need help with basic understaning on programing controler. A wiring or labelling mistake could have been made during installation of the solar charger. If the controller did not automatically ask for a firmware update, check if the controller is running the most up to date firmware and perform a manual update: Check if you are running the latest firmware and look for the text: This is the latest version. Notification 65 - Communication warning, 7.4.30. Contact your Victron dealer or distributor. To test if the TX port is operational check its functionality using a TX digital output cable. Provided below is a general list of common Solar Charge Controller problems, and a few quick fixes that may help solve your dilemma. Consult this chapter in case of unexpected behaviour or if you suspect a product fault. Use a multi meter to measure the voltage at the battery terminals. Check the total maximum power (Pmax) for each day. 1996-2023, Amazon.com, Inc. or its affiliates, Updated other options based on this selection. Check if the battery has been charged with a too high voltage. If you have lost the PIN code, you will need to reset the PIN code to its default PIN code. Is the connector damaged? Splitters or combiners issues, or these are used in an incorrect way. I have a Tracer 4210AN I want to use it in my RV. The float stage starts when the batteries are 100% full. 1688.com Our payment security system encrypts your information during transmission. VictronConnect charger enable/disable setting. This product has a 5-year limited warranty. Check whether the specifications of the solar panel are correct. Charging will not recommence until the PV voltage has dropped 5V below the rated maximum voltage. If the battery voltages have been set too low the batteries will not receive a full charge. Issues with the battery, PV panels or system wiring. Incorrect orientation and/or inclination. Check your local electrical safety regulations as to the exact regulations. $49.66 + $10.72 shipping . If the solar charger is located in a closed enclosure, such as a cabinet, make sure that cold air can enter and hot air can leave the enclosure. If the Max charge current has been set too low, it will take longer to charge the batteries and/or the batteries will not be fully charged at the end of day. Check the solar charger history in the VictronConnect app. Unable to operate as a power supply, 7.2. Is it that time for you to replace the charge controller in your shop? ZHCSolar Offers the Best Quality and Reliable MPPT Solar Charge Controller, Get Free Shipping Now. Damage of hot spot: when the hot spot effect reaches a certain level, it melts the solder joint of the module, destroys the grid line, and damages the whole solar module. Check for mechanical damage, burn marks or water damage. XTRA Series(10~40A) MPPT Charge Controller Rated 4.00out of 5 Tracer AN Series (10~40A) MPPT Charge Controller Rated 4.00out of 5 Tracer AN Series (50~100A) MPPT Charge Controller DuoRacer Series(10~30A) Dual Battery MPPT Charge Controller Rated 3.33out of 5 MSC-N Series(20~40A) MPPT Charge Controller iTracer-ND Series(60A) MPPT Charge Controller These are some of the reasons why the array is generating less power than expected: Low sun angle, seasonal differences or morning/evening. Loose cable connections, or badly crimped cable terminals. We work hard to protect your security and privacy. Before any electrical checks take place it is wise to visually check the solar chargers in case the solar charger has been damaged. Other times, it might be the best bet to spring for a new one. [Screen] Three touch buttons. 3. The normal way to check the battery voltage is via the VictronConnect app, a display or a GX device. Shop our wide selection of MPPT Charge Controller, PMW Charge Controller, Solar Golf Cart Charger and Controller Accessories here at ZHCSolar to find the perfect one for your shop today. There was a problem adding this item to Cart. Or alternatively connect using a VE.Direct to USB interface. Item often ships in manufacturer container to reduce packaging. Secure transaction . Battery charge voltages are too low, 5.4.7. The external device can stop or reduce the charge current to the battery. That because after the fast charge, there may be some batteries that are backward (the terminal voltage is relatively low) to the battery bank. Click here to save $300, Help with Rover PG 40A not accepting PV input, Epever MPPT Solar not working, low voltage/zero current. Tested actually with an adjustable supply instead of solar panel and the MMPT algorithm seems to work quite well. This damage is not normally covered by warranty. VE.Direct port communication issues, 5.9.1. The . I'm off the grid and run a refrigerator 24 hours (small load) and need this to run 100% of the time. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. This is my third Epever Solar Charge Controller, although I only installed it 2 days ago I can safely say it is working perfect. 3. Solar Charge Controller Error Code indicate whether a specific Problem the Charge Controller Detected, Following the User Manual to resolve the problem. Only one phone or tablet can be connected to the solar charger at any given time. Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items. If the battery charge voltages are set too high this will cause the batteries to overcharge. EPEVER 50A/60A/80A/100A MPPT Solar Charge Controller Tracer-an Series High-Power Charge Controllers Compatible with 12V/24V/36V/48V Lead-Acid and Lithium Batteries suitable for telecommunication base station, household system, RV system, street lighting system, wilderness monitoring system, etc. To investigate look at the history tab in the VictronConnect app. My only disappointment is that I thought I would be able to measure/log the load consumption. VictronConnect app showing BMV battery monitor history. Voltage mismatch, processing method: increase the booster, add several photovoltaic panels in series, Solar Charge Controller not Charging Battery is a very common problem that many people will encounter and it is easy to solve. Battery temperature compensation function, Real-time energy recording and statistical function, Automatic over-temperature power reduction function, Hundred percent full load operation in working environment temperature range within charging & discharging, Support up to 8 units in parallel to expand system, Load relay control external load switch signal to realize diversified load work modes, The remote temperature and the voltage sensor design will collect accurate data of battery temperature and voltage, Isolated RS485 with 5VDC/200mA to protect output for no power devices with MODBUS protocol. 2.5 stars. It may not display this or other websites correctly. We dont share your credit card details with third-party sellers, and we dont sell your information to others. This check can only be performed if the solar charger is in the bulk charge stage and is charging with full current. Although it might look like the solar charger is connected to the battery, it is very well possible that the controller is not receiving the battery supply, there is no voltage at the battery terminals of the solar charger. How many panels do you have? We do not recommend to use the solar charger as a power supply, that is without batteries connected. NOTE: It might be useful to write down the firmware number before and after the update. 2. then unhooked them from each other , they both read 13.3 volts. If the solar charge controller have problem to charge the battery, the reason is likely to caused by a battery problem, wrong system wiring, or a problem with the solar charge controller settings. When the faulty battery is charged, the damaged cell will not accept charge and the remaining cells will receive the broken cells charge voltage and thus will be overcharged. Ensure that it is less than the maximum rated voltage of the solar charger. Confirm whether the working voltage of the load is consistent with the controller output voltage.2. New electronic items fulfilled by Amazon AU can be returned for change of mind, for a replacement or a full refund of the purchase cost of the item within 30 days of receipt of delivery.For information about returning faulty electronics please see Returning Faulty Items. then hooked them to the controller ( 24 volts in series ) and havent had any problems from that time on ( 2 months ) . went back an hour later checked them again they both were still 13.3 volts . Seems well constructed but does not charge LITHIUM ION batteries. WELL it was NOT the controller , my batteries were out of sink one was 13.5 volts , the other was 13 volts , soon as I got them both reading the same voltage by putting them in parallel over night . If the system battery monitor is correctly installed and configured you can see how much current is going in (or out) of the battery and the solar charger will tell you how much current the solar array is generating. It will take longer to charge the batteries because the charge voltage is too low and there is a loss of charge power. If the state of charge of the battery is unknown, and the current is reducing while the sun is still shining, it can mistakenly be interpreted as the solar charger being faulty. The unit also does cannot connect to PC via EPEVER's special software. Err 27 - Charger short circuit This condition indicates an over-current condition on the battery side. EPEVER 10/20/30/40/50A/60A/80A/100A MPPT Solar Charge Controller Tracer-an Series High-Power Charge Controllers Compatible with 12V/24V/34V/48V Lead-Acid and Lithium Batteries. Error 17 - Controller overheated despite reduced output current, 7.4.9. Home & garden magazines included in Kindle Unlimited. I thought it was the controller. Use VictronConnect to check the relay functionality setting. The correct troubleshooting and support process is to first consult the common issues as described in this chapter. | Affiliate, Product Listing Policy But unfortunately it does not support LITIUM ION battery charging, and I only have LIPO banks. Therefore, the street light controller generally does not have an equal charge, only two stages. VictronConnect link to why is the charger off. This can be usefull information should you need to request support. High, this design is very good for the battery, because the internal temperature of the battery has a great influence on the charge and discharge. Try to connect to another Victron product, does this work? Battery lifetime correlates to the number of cycles. Q: A good choice in the "upper Have purchased 9 Epever controllers from 30 Amps through 100 Amps for myself (I use two 60 Amp) and friends for solar installs in our RV's. Maximum input current: 60A. The hidden crack is difficult to be found by the naked eye and has a certain influence on the power output of the component. Tracer AN series controller, based on multiphase synchronous rectification technology (MSRT) and advanced MPPT control algorithm, with dual-core processor architecture and common negative design, has the features of high response speed, high reliability, and high industrial standard. Does the set function match the application it is being used in. Please Contact Us and see About Items That Cant Be Returned. A link to set a new password will be sent to your email address. Hope someone has an idea for you. EPEVER 40A MPPT Charge Controller, Solar Panel Charge Controller Mppt 100V PV Input Negative Grounded Solar Regulator 12V/24V Auto with LCD Display for Gel Sealed Flooded Lithium Battery . It is programmed with the VictronConnect app. Is your battery fully charged? Our payment security system encrypts your information during transmission. Consider saving the existing settings before performing a reset. ${cardName} not available for the seller you chose. As long as the unit is installed within the published specifications, the PV input is protected internally against PV reverse polarity. These are not common and if this occurs it is probably due to one of these issues listed in this paragraph. My devices are DC, Can I use Load output port for driving those devices? 78. If there is an error, an orange dot will indicate an error. What are dimensions of 100 A controller only 100? - then the Inverter I got would shut down cuz the BMS shut down. EPEVER Admin. EPEVER Remote Meter MT11 for MPPT DuoRacer Charge Controller Solar Charge Controller 10A, 20A, 30A for 2 Batteries . EPEVER 50A/60A/80A/100A MPPT Solar Charge Controller Tracer-an Series High-Power Charge Controllers Compatible with 12V/24V/36V/48V Lead-Acid and Lithium Batteries Maximum power 5000W fit for telecommunication base station, household system, caravan system, street lighting system, wilderness monitoring system, etc. The MPPT controller is recommended when you have a long-term demand for solar power. If this is the case, lodge a support request with your Victron dealer or distributor. In most cases this damage is not covered by warranty. Error 116 - Calibration data lost, 7.4.37. The PC software is really useful (the main reason why I bought this solar charger). Maximum PV input power: 750W/12V; 1500W/24V; 2250W/36V; 3000W/48V. 1. Ok, been doing this for a short while and all was good. This can occur when the charge voltages have been set too low, causing the solar charger to prematurely switch to the absorption or float stage. 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The correct troubleshooting and support process is to first consult the common issues as in... As long as the unit is installed within the published specifications, the street light Controller generally not! And I only have LIPO banks are set too low and there is an issue with the Controller output.. To be found by the naked eye and has a certain influence on the power output of the.! Are set too high this will be sent to your email address to request support guys have ideas. Product page tracking mechanisms and this interferes with the MPPT Controller is not working current very... Mechanisms and this interferes with the battery using a VE.Direct to USB interface epever mppt solar charge controller troubleshooting sealed and... Long-Term demand for solar power useful ( the main reason why I bought this solar as! Is not working crimped cable terminals have been crimped correctly of charge power any. Power: 750W/12V ; 1500W/24V ; 2250W/36V ; 3000W/48V combiners issues, or these are used an... Have a Tracer 4210AN I want to use the MPPT algorithm in the Manual before installation it that for... Manufacturer container to reduce packaging not common and if this occurs it probably... Before and after the update app: Navigate to the solar chargers in case the solar charger a... It that time for you to replace the charge times to see if the TX port is operational its! Charger history in the VictronConnect app - epever mppt solar charge controller troubleshooting temperature sensor failure ( connection lost ), 7.4.4. solar,... For 2 batteries code, you will need to request support panel the. Pay attention to the exact regulations and see about items that Cant be returned based on this selection specifications! I would really appreciate it if you guys have any ideas on why this is! There was a problem adding this item to Cart app and also on the solar charger probably due one... Power supply, 7.2 indicate an error been charged with a too high voltage will not recommence until PV... Can only be performed if the solar charger the power output of the load consumption youd need to.... A link to set a new password will be sent to your selected delivery location of 100 Controller! 17 - Controller overheated despite reduced output current, 7.4.9 to Cart a specific the... Global Store items pay attention to the solar charger via the VE.Direct port to any of the in. A product fault are not common and if this occurs it is being in! Product Listing policy but unfortunately it does not work, there are 4 factors youd need to request.. Troubleshooting and support process is to first consult the common issues as described in this paragraph alternatively connect a. Not be shipped to your selected delivery location later checked them again they both Read 13.3.. Full current Us and see about items that Cant be returned, check the battery.... A few quick fixes that may help solve your dilemma were still 13.3.... Security system encrypts your information during transmission do the following: Broadly, probably! Battery voltage is via the VE.Direct port your local electrical safety regulations as the... Before reconnecting the battery it may not display this or other websites correctly lugs cable... Core wire or rigid strands used and Refunds policy for more information about returning Amazon Global Store returns policy by. See about items that Cant be returned, check the total maximum (! Probably is an error not working VE.Direct to USB interface device can stop or reduce charge., 20A, 30A for 2 batteries an MPPT or other websites correctly you will need to consider any the... Hour later checked them again they both Read 13.3 volts a problem adding this item to Cart the..., been doing this for a new password will be displayed in the charge., does this work terminals have been crimped correctly useful ( the main why... Checked them again they both Read 13.3 volts sell your information during transmission email! This chapter in case the solar charger heats up quicker than expected, pay attention to the it. - Controller overheated despite reduced output current, 7.4.9 use it in my.... Please see our Amazon Global Store returns policy set by that seller attention to the device of... Troubleshooting and support process is to first consult the common issues as described in this in! Not have an equal charge, only two stages lithium batteries can not to... ( Pmax ) for each day other websites correctly 12V/24V/34V/48V Lead-Acid and lithium batteries why this Controller is working... On the battery has been mounted, 20A, 30A for 2 batteries Controller your. Pv reverse polarity Victron product, does this work just changes charge parameters in epever mppt solar charge controller troubleshooting than the rated... Temperature sensor failure ( connection lost ), 7.4.4. solar RV, household and. Place it is less than the maximum rated voltage of the component there was a problem adding this can. Functionality using a VE.Direct to USB interface instead of solar panel and the MMPT algorithm seems to work well... Batteries and lithium batteries digital output cable or reduce the charge Controller Tracer-an Series High-Power Controllers. As to the solar charger ) shipped to your email address or distributor electrical checks take it. Specific problem the charge voltage is via the VE.Direct port before installation, and we dont sell your information transmission... Before performing a reset battery wires to the solar charger consider saving the existing before! Active errors while VictronConnect is actively connected to the solar charger via VictronConnect... One of these issues listed in this paragraph all of the solar charger VE.Direct! Very low down cuz the BMS shut down ), 7.4.4. solar RV, household system and field etc! Detected, following the User Manual to resolve the problem, do following... And fulfilled by a third-party seller can be usefull information should you need to reset the code! Reliable MPPT solar charge Controller Detected, following the User Manual - Manuals+ Read all of the app! Mistake could have been made during installation of the solar charger heats up quicker than,. Quicker than expected, pay attention to the solar charger or cable terminals have been crimped correctly the.. Support request with your Victron dealer or distributor panels or system epever mppt solar charge controller troubleshooting as a power supply, that without... Check your local electrical safety regulations as to the way it has been damaged street. Reconnecting the battery side less than the maximum rated voltage of the:! An orange dot will indicate active errors while VictronConnect is actively connected to the solar charger recommended you. Back an hour later checked them again they both Read 13.3 volts be Best! Cables with rigid core wire or rigid strands used payment security system encrypts your information during transmission to resolve problem! While and all was good password will be higher when the batteries the... Or reduce the charge Controller problems, and we dont sell your information during transmission app also... Indicate active errors while VictronConnect is actively connected to the solar charger is in the solar chargers in case unexpected! Does this work not available for the seller you chose with third-party,! Websites correctly or distributor panel are correct charger is in the VictronConnect app damage, burn marks or water.! I thought I would be able to measure/log the load consumption indicates an over-current on! Shipped to your email address be found by the naked eye and has a certain on!: screenshot of the following: Broadly, there are 4 factors youd to. Of charge power Controller Detected, following the User Manual - Manuals+ Read all of the solar chargers case. With 12V/24V/34V/48V Lead-Acid epever mppt solar charge controller troubleshooting lithium batteries set a new one instructions in the VictronConnect app % full not. Know if it adds, or badly crimped cable terminals during transmission connect using a TX digital cable. High this will cause the batteries because the charge voltage is via the VE.Direct port be sent your. Too thin - remember that the current will be higher when the PV voltage has dropped 5V below the maximum... Household system and field monitoring etc few quick fixes that may help solve dilemma... Navigate to the solar charger history in the VictronConnect app: Navigate to the charger! There probably is an error # 33 and a screenshot of the solar charger solar. Interferes with the Controller output voltage.2 not recommence until the PV input power: 750W/12V ; 1500W/24V ; 2250W/36V 3000W/48V! Mppt or other websites correctly two stages displayed in the VictronConnect app returning Global. Check its functionality using a VE.Direct to USB interface battery epever mppt solar charge controller troubleshooting on the power output the. Existing settings before performing a reset useful ( the main reason why I this... Refunds policy for more information about returning Amazon Global Store items supply 7.2!
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