utilita arena birmingham entrance

This will allow the team to allocate you an appropriate area for the welfare of the dog and to ensure the venue evacuation routes can be maintained. By using this site you agree to our Terms of use, Modern Slavery Act Transparency Statement | NEC Group policies | s.172 Statements | Cookie Settings. Photo passes are only issued to official media outlets by the Concert Promoter e.g. Class 3 scooters which are larger will not be permitted.. On Marathon day only (Saturday 30 July) an accessible shuttle will run from Smallbrook Queensway (outside Birmingham New Street Station) to the venue. We don't have any tickets for this event at the moment, but the organiser may release some more in the future. As they trade on public land, unfortunately they cannot be removed. Lifts service each floor of the car park. However, if you do, please only bring essentials with you and not the kitchen sink. It's not payable if a ticket is purchased and collected at the box office at the same time. South Car Park Blue badge parking is situated on Level 11 which gives direct access to the arena entrances. Dedicated external smoking areas can be found at the end of the concourse. Utilita. It was the setting for the world premiere of Sir Cliff Richard's production of Heathcliff and has also staged numerous concerts and comedy shows. Loan wheelchairs will be available for people who may require additional assistance. Please note that only class 2 mobility scooters can be accepted on accessible buses. Birmingham New Street Station has step free access to all platforms and an assisted travel lounge. 0844 338 0333. Visitor Views of from Seat Block 10 at Utilita Arena Birmingham To view our Accessibility information, including a full FAQs section, please visit theAccessbilitysection of our website using the navigation bar at the top of the page. Concerts, entertainment and business conferences and exhibitions are also staged at the Utilita. Parking There are also park and walk sites with designated walking routes to venues, these also must be pre-booked. Birmingham New Street Station, Birmingham Snow Hill Station and Birmingham Moor Street Station all have step free access to all platforms. In a majority of cases tickets cannot be refunded or exchanged after purchase. Buying Tickets at the Box Office Kiosks are located on concourse. Utilita Arena Birmingham's premium hospitality provider, are the experts at delivering bigger, better and quite often fancier live event experiences. Please note, West car park is for pre-booked and Hospitality For further information, check out Amplify's, Modern Slavery Act Transparency Statement, Event announcements, presales & competitions. You can also pay for your parking online using your mobile phone here. By using this site you agree to our Terms of use, Modern Slavery Act Transparency Statement | NEC Group policies | s.172 Statements | Cookie Settings, Modern Slavery Act Transparency Statement, Event announcements, presales & competitions. The Promoters and Organisers distribute tickets for sale through various Ticket Agents and in effect The Ticket Factory simply acts as another one of these Agents. At the Arena we liaise with Production Managers and Concert Promoters rather than the artistes directly. We sell tickets at the both Resorts World Arena and Arena Birmingham Box Offices, on event days only. If you have any questions before, during or after your visit to Utilita Arena Birmingham, check out our FAQs below. Twitter. For spectators with accessibility requirements travelling to Arena Birmingham on this day, a shuttle bus will run from Smallbrook Queensway to this venue only. If you require assistance while travelling, please book this via the relevant train operator in advance of your journey. WebUtilita Arena Birmingham. We have more merchandise than you can shake a stick at. The Utilita Arena was initially an indoor sporting venue called the National Indoor Arena. Can I get an autograph/shout out or send you fan mail to pass onto an artist? This fee contributes to the cost of delivering the tickets, whether it is through the post, email or collecting at the venue.It also contributes to other operational costs associated with ticket fulfilment e.g. By Bus A restricted view means there may be something obstructing your view of the event. Professional type cameras (those with the fancy interchangeable lenses) are a definite no-no unless youre an officially accredited photographer covering the event. Under 14-year olds MUST be accompanied by an adult aged 18yrs + with a valid ticket, into the venue. Take the glamour of The Eurovision Song Contest, the spectacular Disney on Ice, the childrens favourite Tweenies Live! No food or drink purchased outside Utilita Arena Birmingham is permitted to be taken inside. (i.e. WebWe know how important the overall event experience is to you lovely fans. This is to help speed things up and reduce our queues. 14yrs and over can come into the building on their own with a valid ticket). I have a question about The Ticket Factory Mobile Wallet. We encourage you to arrive to the venue as early as possible, to allow more time for enhanced security checks. Alternatively, if you use a telecoil hearing aid, you will be supplied with a personal neck loop which then plugs into the receiver to enhance the sound through your own hearing aid. Registered Office: 2nd Floor, Norfolk House, 47 Upper Parliament Street, Nottingham, NG1 2AB. Enjoy the event with For standing tickets, these are not e-tickets and we will only accept physical tickets. The box office is usually open on show days at approx. For queries about purchasing tickets youre best bet is to contact our friends over at The Ticket Factory who run our official box office and ticket hotline - 0344 33 88 222. Ambulant disabled seating is also available around the arena with ticket prices varying depending on the seating location. Both stations have step free access to all platforms. Arena Birmingham has on site parking, which can be booked by following this link 14 and 15 year olds are only permitted on a standing floor when accompanied by an adult aged 18yrs +. 14yrs and over can come into the building on their own with a valid ticket). Daily charges apply to vehicles entering the zone which do not comply with the zones criteria. These do not need to be pre-booked. The Utilita Arena Birmingham is currently open for events and operates Monday Friday from 10:00 AM to 8:00 PM. These toilets are both RADAR operated and non-RADAR operated. However, standing on seats and in the aisles is strictly prohibited on health and safety grounds. Cross the road and continue up Pinfold Street to Victoria Square. Please note, the box office is not open on non-show days. Spectators are advised to bring medication in its original packaging and only enough for use during the event. Lewis Capaldi will be at Utilita Arena Birmingham on 26th Jan and we have a show cube, come available. For route planning please use: www.arenabham.co.uk/your-visit/getting-here To confirm the opening times before travelling please check out the event page for your event or call 0844 581 1331. Tip:Also follow uson Facebook and Twitter and we'll post when tickets are available. For further information, and to check if your car is Clean Air Zone compliant, please click here. We aim to post tickets as soon as possible after you've bought your tickets. Any refusal or the use of abusive, threatening or discriminatory remarks, including comments relating to weapons or explosives will result in access being refused. Please note that any charity collections must be agreed in writing by the Concert Promoter in advance of the Concert date. There will be a selection of food and drink available to purchase at the venue. If visitors would like to smoke or vape, there are dedicated areas for this inside the main walls of the Arena. Starts: 19:30. For route planning please use: By Train These are unofficial merchandise sellers, and have no connection to the venue. Sync Your Spotify Account for Gig Alerts via Email, www.arenabham.co.uk/your-visit/getting-here. For accessible shuttle buses or to book blue badge parking select the Blue Badge or Accessible Shuttles option and edit your date and proposed arrival time. / Are my seats any good? If you have a permanent conditions that requires the use of a walking aid (crutches or walking sticks), then you are permitted to take these to your seat. Register for a See account here to import your Spotify library or follow artists you find on our site to add them to your favourites. Occasionally, meet and greet passes are won as competition prizes or offered as part of VIP tickets. Performing. No refunds will be given for incorrectly booked tickets. An accessible shuttle bus will be available on demand from Smallbrook Queensway (adjacent to Birmingham New Street station) in Birmingham City Centre to the stadium. Utilita Arena Birmingham, Sheepcote Street (South Car Park), St Vincent Street (West Car Park), Birmingham, B1 2AA 0121 780 4141 Send email Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? The arena has a changing places toilet facility which can be found on the concourse opposite block 5. You can find cycle routes covering the whole of the region on the Travel for West Midlands website, If you are travelling to Alexander Stadium, Coventry Stadium and Arena, Cannock Chase Forest, Edgbaston Stadium, or Sandwell Aquatics Centre, there are dedicated shuttle bus services from key locations across the region. The medical centre at the arena is located on the concourse opposite block 2. Journey time 15-20 minutes Leave New Street Station via the Victoria Square Exit. Information Notable Upcoming and Past Events at Arena Birmingham. Continue straight ahead through Centenary Square, for the Utilita Arena Birminghamturn right just in front of The ICC, when you meet the road turn left and continue down the road where you will come to the Arena on the left hand side. We understand the desire to take a few snaps during the show, however every Event Promoter has their own policy regarding the admission of cameras and this can change at short notice. You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. Please note, there will be a charge for the box office re-issuing tickets. Situated in the centre of the country the Midlands is well connected by local and national rail services. You'll find the Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. 14yrs and over can come into the building on their own with a valid ticket). You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. Professional photographers should contact them direct to request photo or filming passes. Walsall Road Small instamatic cameras and smartphone cameras are generally permitted by the promoter, but wed recommend contacting us before the show to check what the particular camera policy is and avoid disappointment on the night. This will not run on Marathon day (Saturday 30 July), when there will be an accessible shuttle from Smallbrook Queensway (adjacent to Birmingham New Street Station) to the venue. Why would you want to leave us?! The Arenas medicalcentreis available on the concourse level opposite the entrance door to Block 2. Box Office Information I havent received my tickets yet, will they be posted to me? We have a variety of food and drink outlets inside the Arena to suit a majority of dietary requirements. The venue, For all other queries please contact NEC Safety, Health & Environment on, items are not permitted to be brought into the venue. Please note that tickets might be a higher price when purchased on the night of the event. With a wide choice of dishes and cheeky beverages to choose from, its the perfect way to kick off your night. We always recommend using a primary ticket agent though, who is a STAR accredited retailer, such as our official box office The Ticket Factory. Unfortunately, as a venue, were not responsible for the distribution of backstage passes, which are for working personnel only. Twitter. There will be no parking at or near the venue, except for limited pre-bookable blue badge spaces. Well soon be offering customers virtual tickets for selected live shows at Utilita Arena Birmingham and Resorts World Arena. Our box office team will take it from there. Its a condition of our venue licence that certain items are not allowed into the Arena in the interests of health and safety. Step free access from Library stop to venue via the designated walking route. If you need to collect tickets from the arena box office it is recommended that you park in the South car park, park on level 8 and follow the pink route round to Entrance E. Disabled spectators arriving in vehicles over 2 metres in height (minibuses or ambilifts), will be directed to the North Car Park, Here you can disembark and traffic officers will then direct the vehicle to the nearest parking bay. On certain show days, the box office may be open earlier or later dependant on the nature of the event. In the interests of safety and security, a search will take place. Check out our Getting Here page for more info. Introducing Premier Lounge - the brand new, exclusive contemporary lounge bar at Utilita Arena Birmingham. To purchase tickets over the phone: 0344 338 8000 University Station has step free access to all platforms, with an accessible buggy between the station and venue. Website: https://www.utilitaarenabham.co.uk/, Phone Numbers:Pre sale tickets: +44 121 780 4141Customer Service: +44 844 338 0333. Check the venue event webpage for the latest times. Buying Tickets at the Box Office Please note that we do not allow leafleting outside of Utilita Arena Birmingham. (i.e. These include: Liverpool, Manchester, Bradford, Leeds, Derby, Nottingham, Leicester, Cambridge, Luton, London, London Heathrow, Oxford, Cheltenham, Bristol, Cardiff, Herford and Shrewsbury. Our box office team will take it from there. Plus it looks really glamorous, so win-win. Dont worry, weve got you covered. Baby changing facilities are located in every female and male toilet around the venue. before your visit. Thermal bottles are not permitted in the venues as they are not collapsible under foot and cause a trip hazard in the event of an evacuation. Parking Payment Machine Parking payment machines are located inside Resorts World Arena, outside the Box Office or within the NEC. In May 2016, the Birmingham City Council announced the early expiration of this deal and renamed the venue Arena Birmingham. Unfortunately, on this basis we are unable to support raffle requests, however we wish every fundraiser the very best of luck in their endeavours. Both stations have step free access to all platforms. Wheres my seat? In this event, youll be required to leave your camera at the confiscation kiosk for collection after the show. Step free access from St George's stop to venue via the designated walking route. By entering your details you will be indicating your consent for The NEC Group to send you e-mails about events which we think you may be interested in. Unfortunately you will not be able to remain in the wheelchair for the duration of the event. The Arena is part of the NEC Group, which has taken the decision to support a single charity each year. Well keep you posted when these get confirmed and how to buy, but in the meantime theres already a selection of on-demand concerts available to buy via the MelodyVR app, on Oculus Goor Samsung Gear VR virtual reality headsets. Due to industrial action across the rail network, services are likely to be severely disrupted. Please leave these with Security at the Confiscation Kiosk on entry. On a serious note, we need to monitor the number of visitors in the venue, so once in the venue we do not permit them to come in and out as they wish. Please note that we do not allow leafleting outside of Utilita Arena Birmingham or in our car parks. Any fans that do not adhere to these regulations will be refused entry to the Arena. Additional park and ride services will be available in the event of strike action. Athletics House Please approach one of our volunteers who will be able to help. The venuereservethe right to evict those conductingunauthorisedleafleting from the premises. All spectators are subject to bag searches and any unmarked/unpackaged medication will be confiscated. Situated in the centre of the country the Midlands is well connected by local and national rail services. For more information about the companies within The NEC Group and how we use your information, please see our Privacy Policy. At Utilita Arena Birmingham were all about ensuring every visitor has a great time, but rules are rules. Please give yourselves plenty of time when planning your journey and get here as early as you can as enhanced security checks will be in place. Wheelchairs can be accommodated on all accessible shuttle buses, subject to these maximum dimensions and a combined user and wheelchair weight limit of 300kg: *Coventry Arena & Stadium: there will be a dedicated accessible shuttle bus service to serve rail passengers from Coventry Station and pre-booked Blue Badge parking at Westminster Road Car Park. Further information can be found here. I was at an event recently and my bag wasnt checked? Buying Tickets at the Box Office Amplify, Utilita Arena Birmingham's premium hospitality provider, are the experts at delivering bigger, better and quite often fancier live event experiences. Twitter: https://twitter.com/UtilitaArenaBHM You will have to enable Javascript to purchase tickets. The bicycle icon shows the locations where West Midlands Cycle Hire docking stations are available. *. Amplify is the official hospitality provider forUtilita Arena Birmingham and Resorts World Arena. We do receive a lot of fan mail and cannot guarantee that it will be acknowledged, nor can we guarantee return of any items sent in.Please do not bring gifts for the artistes to the event with you as we are unable to accept responsilbility for them. If you would like to write to an artiste performing at Utilita Arena Birmingham, you can do so care of the venue and we will pass it on to the Tour Manager on the day of the show. However, we would recommend Coventry Station for accessible travel as there will be accessible shuttle buses operating between the station and the venue. Please note that whilst you may bring your children to the venue in a push chair, car seat or carry cot, we do not allow these items into the seating areas as a condition of our venue licence. Arena Birmingham has on site parking, which can be booked by following this link Seating varies for every event, and the seating layout can be subject to change before the concert takes place. They will give you a ticket and you can collect your items after the show. Accessible shuttle buses will also run from Smallbrook Queensway, adjacent to Birmingham New Street Station which also has step free access to all platforms. Calls to 03 numbers typically form part of your inclusive calling plan. Enter your starting location, and start typing the name of your Games Venue, select your Games session. Opening hours are subject to change at short notice. Leamington Spa Station has step free access to all platforms. You can also get hearing protection from the medicalcentreif you are finding the concert a bit too loud. These are some of the park and ride sites available. Please check the event details before booking. The entire venue can be accessed by people with wheelchairs and walking aids and is service-dog friendly. King Edwards Road, You can view current rail timetables here, please be aware that there may be changes to timetables, stops and routes during the games period. 4pm. A free companion ticket is also available should you be unable to attend the event without assistance. We will send you email alerts every time one of your favourite artists goes on tour. The venue does not provide screens for any concert and as such this facility is never guaranteed. Getting Here | Utilita Arena Birmingham (utilitaarenabham.co.uk) It looks like Javascript is disabled. If you bought through The Ticket Factory, you can view their ticket terms and conditions on their website. If youre using a Sat Nav, the postcode is B1 2AA. The security process is a condition of entry - any refusal, or the use of abusive, threatening or discriminatory remarks; including comments relating to weapons or explosives, will result in access being refused. 4pm. If you lose your tickets, try to contact your point of purchase first. If you have registered for an Access Card from Nimbus Disability or with The Ticket Factory Access Registration scheme you will also be able to book your tickets online. Michael Bubl was the first to perform at the newly opened Barclaycard Arena on 2nd December 2014. To help speed things up, enable a contactless entry and to ensure your safety, wed really prefer if you didnt bring a bag to our venue. WebArena Birmingham is in Birmingham City Centre. We will send you email alerts every time one of your favourite artists goes on tour. Privacy Policy(function (w,d) {var loader = function () {var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; s.src="https://cdn.iubenda.com/iubenda.js"; tag.parentNode.insertBefore(s,tag);}; if(w.addEventListener){w.addEventListener("load", loader, false);}else if(w.attachEvent){w.attachEvent("onload", loader);}else{w.onload = loader;}})(window, document); Cookie Policy(function (w,d) {var loader = function () {var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; s.src="https://cdn.iubenda.com/iubenda.js"; tag.parentNode.insertBefore(s,tag);}; if(w.addEventListener){w.addEventListener("load", loader, false);}else if(w.attachEvent){w.attachEvent("onload", loader);}else{w.onload = loader;}})(window, document); 2023 Startup Voyager Digital UK Limited. Its owned by the National Youll find the Utilita Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. Birmingham New Street Station: Birmingham New Street station has step free access to all platforms and an assisted travel lounge. Items will be confiscated and returned to you after the event, which may delay your access into and out of the Arena. / Can I get a photo pass? Any leafleting inside the arena or within our car parks must be done so with prior agreement from both the Concert Promoter and the venue. Therefore, we're asking folk to ditch the dosh and pay by contactless or with your chip and pin card. If you have purchased your tickets from The Ticket Factory, please check out the Help pages on The Ticket Factory website. For up to date information please check the Metro website: Service Status West Midlands Metro. Home to everything from record breaking sports to Mickey Mouse and Friends; from the latest pop sensations to side splitting Comedy from some of the best To confirm our box office opening times before travelling please call 0844 338 8000 for up to date information. Birmingham, No, we do not operate any queue numbering system, as we dont encourage any form of queueing prior to doors opening. If you need a wheelchair and have your own please bring it with you to the event. Where permitted a charge may be made for this activity. If you are arriving by car or taxi, but do not require parking, you will need to be dropped at the bottom of the main steps on King Edwards Road, then follow the boardwalk to Entrance E. Talk to a member of staff at the arena entrance if you are unable to wait in a queue for a period of time. Doors Open: An accessible shuttle bus will run from the station to the venue. Please be aware that the arena and associated car parks are situated inside Birminghams Clean Air Zone. Door opening times vary for every event. For spectators with accessibility requirements travelling to Arena Birmingham on this day, a shuttle bus will run from Smallbrook Queensway to this venue only. Where is Utilita Arena Birmingham? You can book them through the Ticket Factory mobile device app. For more information about the companies within The NEC Group and how we use your information, please see our Privacy Policy. Buses run past the Arena all day long. except. You should also check our confiscation list for prohibited items (e.g. An accessible shuttle will be operating from Smallbrook Queensway (City Centre). The Arena has fully accessible, unisex toilets and changing rooms along with basic medical facilities and mental health first-aid. But soon after opening, it also started hosting entertainment events for families too. A secondary ticket agent or seller is an outlet or person that re-sells second-hand tickets. There are no drop off or pick up points directly outside venues, the closest taxi and private hire drop off and pick up locations are listed below: A range of accessible travel options are available to travel to venues, including accessible shuttle buses from dedicated accessible stations and blue badge parking (to be pre-booked) either at venues or linked by accessible shuttle bus. Accessible shuttle buses will be operating from nominated accessible stations to venues as detailed below. WebVenue Information Where is Utilita Arena Birmingham? My e-ticket wont print/I have lost my e-ticket, what do I do? However tickets can be delayed up to 10 days before the event. See is a trademark of SEE GROUP LIMITED. Your view may be different depending on which seat you are sitting in. Note that the box office is open during limited hours and tickets are subject to availability. Never miss an update by subscribing to our newsletter. An accessible shuttle bus will run from the station to the venue. If you have any further questions, please get in touch! Completion of this form or your own company policy form covers your party in public areas. Utilita Membership Superstar Hospitality experiences at the Arena Find out more Click below for all the info you need for a hassle-free trip to the Arena! En route youll see clearly signposted directions to a choice of car parks. On certain show days, the box office may be open earlier or later dependant on the nature of the event. Please note that whilst you may bring your children to the venue in a push chair, car seat or carry cot, we do not allow these items into the seating areas as a condition of our venue licence. This means you'll be access tickets before they go on general sale. Tickets booked using cards that are registered to addresses outside the UK, cannot be posted abroad and instead will automatically be held for collection at the venue Box Office regardless of the delivery method chosen at the time of booking. For details on all services and to book please visit the dedicated booking site: nationalexpress.com/commonwealthgames, Please note: The metro will not operate through Birmingham City Centre on Marathon Day (30 July).
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